TERMS AND CONDITIONS

These terms and conditions govern the use of services provided by Evolve Cleaning Services to its customers. By using our services, the Customer agrees to be bound by these Terms. Please
read these Terms carefully.

1. Scope of Services

We love pets! If you have pets, please let us know so we can accommodate them and use pet-safe products. We recommend that pets be secured or in a separate area during cleaning to
ensure their safety and the efficiency of our service.
What is your cancellation or rescheduling policy?
1.1 The Company offers various services as listed on our website.
1.2 The Customer agrees to provide accurate and complete information regarding the premises to be cleaned, including any potential hazards.

2. Contract, Pricing and Payments

2.1 All accepted quotes will be accompanied by a written contract detailing the scope of work, materials, and project timelines.
2.2 Payment is due at the time of service. The Customer agrees to pay the amount specified for the services rendered.

3. Cancellations and Rescheduling

3.1 The Customer may cancel or reschedule a service appointment by providing at least 72 hours notice.
3.2 Failure to provide timely notice may result in rescheduling for a later date, depending on the schedule with other customers
3.3 Cancellations made within 48 hours require a 50% cleaning fee.
3.4 Cancellations made within 24 hours or same day, require full payment. Emergency cases will be handled individually.

4. Customer Responsibilities

4.1 The Customer is responsible for providing a safe and secure environment for our staff.
4.2 The Customer agrees to inform the Company of any safety or health risks present at the premises.

5. Liability and Damages

5.1 The Company will exercise reasonable care in providing any services.
5.2 The Company is not liable for damages resulting from improper maintenance, wear and tear, or pre-existing conditions of the premises.

6. Confidentiality and Privacy

6.1 Customer data and informationwill be handled in accordance with our Privacy Policy
6.1 Customer data and information will be handled in accordance with our Privacy Policy

7. Governing Law and Jurisdiction

7.1 These Terms shall be governed by the laws of the state of Massachusetts, USA.7.2 Any legal action arising out of or in connection with these Terms shall be brought in the appropriate state or federal court located within the state of Massachusetts